Returns & Exchanges
At Gladskin, we want you to feel confident in your skincare journey, which is why we offer a 60-day satisfaction guarantee on all our microbiome-friendly products. If you are not completely satisfied with your results, we make the return and exchange process simple and transparent.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
After submitting your request, a prepaid shipping label will be generated for you to download and print at home.
Package Your Items
Securely pack the products in their original packaging if possible, attach the shipping label, and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing