Frequently Asked Questions
Everything you need to know about Gladskin and your skincare journey.
How long does it take for my order to ship?
All orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental US.
What is your return policy?
We offer a 60-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund, even if the product has been opened.
Are Gladskin products safe for sensitive skin?
Yes, our products are specifically formulated to be hypoallergenic and free from common irritants like parabens, sulfates, and fragrances.
Do you ship internationally?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary by location.
How should I store my Gladskin products?
To maintain the efficacy of our active ingredients, we recommend storing your products in a cool, dry place away from direct sunlight.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options via Afterpay.